Legal
Privacy Policy
This page is a template. Its final text must be supplied and approved by Hair Transplant Of The Turkey’s legal counsel. The structure below sets out the sections a privacy policy typically needs; every clinic-specific detail is marked as a placeholder until legal counsel confirms the exact wording.
1.
Who controls your data
Legal entity name, registered at registered address (company registration number registration number), is the data controller responsible for the personal data described in this policy. Where a data protection officer is appointed, their contact details are provided in the Contact section below.
2.
Data we collect
We collect personal data that you provide directly, and some data generated automatically:
- Contact details: name, email address, phone number and country of residence.
- Health-related information you choose to share for a consultation, such as photographs of your hair or scalp, your medical history and current medication.
- Booking and travel details, where you ask us to help coordinate a visit.
- Technical data from this website, such as browser type, pages viewed and approximate location.
- Communications between you and our team, including messages sent through this site or by email.
3.
Why we use it
- To respond to enquiries and provide consultations, quotes and treatment planning.
- To coordinate appointments, travel and aftercare for patients who proceed with treatment.
- To maintain medical records as required by applicable healthcare regulation.
- To improve this website and our services, using aggregated or anonymised data where possible.
- To meet legal, regulatory and accounting obligations.
4.
Legal bases for processing
Depending on the activity, we rely on one or more of the following legal bases: consent, performance of a contract, legal obligation, and legitimate interest. Where health data is processed, we rely on your explicit consent or another basis permitted for special category data under applicable law.
5.
How long we keep it
Personal data is kept only as long as necessary for the purposes above. Indicative retention periods:
- Enquiry and consultation records: retention period.
- Medical records for patients who receive treatment: retention period, per local health law.
- Website analytics data: retention period.
6.
Sharing and transfers
We may share data with hospital partners, laboratories, travel and accommodation partners involved in your visit, and service providers who support our systems, under confidentiality obligations. Where data is transferred outside your country of residence, we rely on transfer mechanism, e.g. standard contractual clauses.
7.
Your rights
Subject to applicable law, you may have the right to access, correct, delete or restrict the use of your personal data, to object to certain processing, and to request a copy of your data in a portable format. To exercise these rights, contact us using the details below.
8.
Contact & complaints
Questions about this policy or requests concerning your data can be sent to info@hairtransplantofturkiye.com or to our data protection officer at dpo@logo-clinic.example. If you believe your data has been mishandled, you may also lodge a complaint with relevant supervisory authority.
9.
Updates to this policy
We may update this policy from time to time. The version in force is always the one published on this page, last updated on last updated date. Material changes will be highlighted here or communicated directly where appropriate.